Hanoi (VNA) – Vietnam Airlines flight VN384 en route from Hanoi to Haneda (Japan) on August 8 had to return to the departure airport after more than an hour and 45 minutes to provide emergency treatment to a Japanese boy who had a health problem.
The 10-year-old boy, among the 145 passengers on board, suffered a nosebleed. The flight attendant team immediately provided him with emergency assistance on the plane. However, due to the passenger’s incessant bleeding, the crew decided to return the aircraft to Noi Bai International Airportlook for medical aid.
The passenger, who was with his mother and sister, was later transported to a hospital in Hanoi. His condition became stable.
Due to the return flight VN384 was 275 minutes late. Passengers received support from Vietnam Airlines in different ways. All showed their support for the crew’s response to the situation.
Chief flight attendant Doan Thi Kim Tho stressed that for Vietnam Airlines, in any case, passenger safety is always the top priority. Recognizing that the boy’s condition, which was bleeding continuously despite there being no doctor on the flight, was dangerous for the 5-hour journey, the crew quickly decided to return to Noi Bai to ensure that he receives in due time emergency aidshe says./.