Hanoi (VNA) – In order to help customers feel safe on every trip, the National Flag Bearer Vietnamese airlinesin cooperation with Post and Telecommunication Joint Stock Insurance Corporation (PTI), threw flight delay/cancellation insurance FLY PRO.
This is an insurance product exclusively reserved for passengers of the carrier on domestic and international flights departing from Vietnam.
Passengers participating in the insurance program will receive maximum benefits when their flight schedule is changed, in cases such as a flight delayed for 120 minutes or more, a flight returning to the place of departure, a flight landing at another airport, a flight cancellation or a passenger missing the next flight, including that of other airlines.
Under this program, with only 60,000 VND (2.63 USD) per person per trip, passengers can be insured up to 1.5 million VND. Passengers will receive a message informing them of the compensation right after the delay.
For other cases, passengers will be paid within 15 days. The claim period can be up to one year.
Currently, passengers can choose to purchase FLY PRO when booking flight tickets from Vietnam Airlines on its website www.vietnamairlines.com./.